Consultations set the tone for the entire client relationship. Treat them as collaborative interviews that uncover motivations, constraints, and comfort levels.
Prepare before you meet
Send a short questionnaire covering design ideas, medical considerations, and budget. Review answers in advance so you can tailor your questions and reference relevant examples.
Lead with empathy and clarity
Begin by asking why the client chose this concept and what a successful outcome looks like. Explain your process step by step, including deposits, revisions, and scheduling. Use plain language to describe pain expectations and healing timelines.
Document agreements visibly
Summarise design decisions, size, placement, and session counts in a shared document or email. Include aftercare highlights and any homework the client should complete before the appointment.
Follow up quickly
Send a thank-you note with next steps, deposit links, and deadlines for feedback. Prompt communication reinforces trust and reduces no-shows.
Thoughtful consultations build loyal clients who refer friends because they felt guided, not pressured.
